Professional local dispatch coverage for organizations that need a technician on site while their engineering or help-desk team remains remote.
Ideal for MSPs, national service providers, technology vendors, integrators and dispatch platforms.
Follow remote instructions, verify equipment, move cables, check indicators and perform physical remediation.
Replace workstations, network appliances, printers, drives and other field-replaceable equipment.
Patch, trace, test, install and troubleshoot switches, routers, access points and Ethernet runs.
Document equipment, connections, rack layout, workstation counts and site conditions.
Roll out PCs, monitors, docks, printers and other office technology to one or more locations.
Clear completion notes, issue summaries and photos when requested by the client or work order.
Send the scope, address and requested service window.